Shipping returns
To return your product, email us at accounts@micaelmatthews.com and we’ll communicate next steps or, for a more immediate response reach out to us via our Instagram page.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at accounts@micaelmatthews.com for questions related to refunds and returns.